Effective as of 15.08.2022
At Parental Paradise, we strive to provide digital products of the highest quality and value to our customers. We understand that sometimes a product may not fully meet your expectations. To ensure your satisfaction, we offer a straightforward refund policy.
Refund Eligibility Period:
You are eligible to request a refund within 30 days of your purchase date. Requests made beyond this 30-day period will not be eligible for a refund.
How to Request a Refund:
To initiate a refund, please send an email to mf@parentalparadise.live with the following details:
Your Full Name
Order Number
Email Address used for the purchase
Reason for the refund request (optional, but helps us improve)
Upon receiving your request, our team will review it and process your refund as quickly as possible.
Refund Processing:
Refunds are processed to the original method of payment used at the time of purchase. Please allow up to 5-10 business days for the refund to be reflected in your account. This timeframe can vary depending on your bank or payment provider.
Product Access after Refund:
Please note that once a refund is processed, you will lose access to the digital product. Any further use of the product after the refund is against our terms of service.
Exceptions:
Refunds may not be granted in certain situations, including but not limited to:
Products that have been altered or tampered with.
Multiple refund requests from the same customer for the same product.
Requests made outside the 30-day period.
Customer Support:
If you have any questions or concerns regarding our refund policy or your purchase, please do not hesitate to contact us at mf@parentalparadise.live. Our dedicated support team is here to assist you.
Changes to Refund Policy:
Parental Paradise reserves the right to modify this refund policy at any time. Changes will be effective immediately upon posting the updated policy on our website.
Thank you for choosing Parental Paradise. Your satisfaction is our top priority.
Parental Paradise Team